Don Schmerling Retires from RPW & Elite
Don Schmerling has been in the plating industry for 35+ years and has made many friends over the years. He spent the last 15 years working with Reliable Plating Works, Inc. and Elite Finishing, LLC running sales for both facilities as Sales Manager. Don was always in a good mood and tried to make everyone’s day happier as this was his selling technique. He figured if he could make your life better you would buy from him. Don would do everything in his power to make sure you received your parts when you wanted them and how you wanted them. His smile will be missed at RPW and Elite, but we all know he’ll be enjoying retirement with his family.
RPW and Elite Revamp Sales Team
Roberto Flores Takes on our Top Sales Spot
Many of you already know Roberto Flores from his position as Scheduler at RPW and Elite. He was in this position to help him transition into sales when Don decided to retire. Scheduling orders has helped Roberto get a good understanding of the way parts move through the plant and how he could assist customers as their salesman. Roberto is very competitive which is a carryover from his playing days as a wide receiver for Lakeland College. He is very goal-oriented and will go all out to serve RPW and Elite customers.
Scott Alberti Returns to Take Over the Scheduling Position
Scott Alberti may also be familiar to many of you as this is Scott’s second tour at RPW and Elite. Scott previously did sales for RPW back in the 90’s, and then ran his own company for many years and most recently worked in marketing. Scott has a great background in the polishing and plating industry and will fit right in as Scheduler for RPW and Elite. He knows what it takes to get parts moved through a plant and is very familiar with all aspects of the metal finishing industry.
The third member of this group is Gilbert Maliszewski, who will remain the Northern WI and MN sales representative for RPW and Elite. All three have moved into a new Customer Service office which was designed to create the most efficient and reactive Customer Service unit we could assemble. They are ready and excited to move RPW and Elite forward. They are tasked with making sure all customers are completely satisfied and ecstatic about working with RPW and Elite now and well into the future. This young team is poised to help you get everything you need from RPW and Elite and more.